PROTECTING YOUR BUSINESS IS OUR BUSINESS

Your partner, your ally.

ABOUT US

 

Reinventing security

VPG Products are engineered to accelerate sales while providing the toughest security protection in the industry. We recognize that every business partnership a company makes is essential to their success, which is why our products are not only designed to protect stores, but also enhance shopper experience.

Support is in our roots

At VPG, our objective is to ensure that our customers are 100% satisfied with the products and services that we provide. Don’t see exactly what you are looking for? Contact our customer support team to get started on your own custom solution.

HEADQUARTERS

Our global headquarters, manufacturing, and primary warehouse facility is located in Tampa Bay Area. We are always growing and have expanded our operations in all facets as well as square footage, going from 2,000 to over 50,000 in a few short years.

VPG ADVANTAGE

As the industry leader in retail security products, we meet the accelerating demand for new generations of consumer electronics. Our in-house design, engineering and manufacturing capabilities enable us to meet short supply windows for customers that have urgent needs for replacement products, store remodels and/or new systems.

Proven to increase sales by up to 27%

Products are sold and supported in 82 countries

Team dedicated to speedy delivery of products

Post sales support from our professional staff

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Project management, support, and training materials

In-house design and prototype capabilities

Capable of rapid response to time sensitive needs

Our product mix now includes soft goods

QUALITY AND RELIABILITY

Around the world VPG is known for superior product quality and outstanding customer service. Our commitment to customer satisfaction is unreserved – our customers are always our top priority.

VPG Limited Warranty Statement

VPG warrants that the product will be free from defects in material and workmanship for a specified period commencing on the date of purchase. The warranty period will vary by specific product, as identified in your user documentation, or as listed in the attached listing of VPG Warranty Statement. VPG warranties are subject to and provided only on the terms and conditions set out in the VPG Limited Warranty Statement.

Quality Control Process

We employ a robust quality control process designed to achieve zero returns. All in-bound freight is reviewed by the Quality Control Department, where sampling is conducted to ISO standards. The traffic department tracks error rates for order entry and monitors employee performance. Power couplers produced in-house are sent to QC for sampling. These programs have led to scrap rates of nearly zero.

Not a direct retailer? If you are a VPG partner, distributor, or reseller, your customers will recieve the full benefits of the VPG warranty coverage.

Want more information? Please log in to your portal account to learn more about our warranty offer.

OUR CURRENT PATENTS

The accumulation of many years of experience in the retail industry with active minds of our in-house engineering staff, have aided VPG in the pursuit of creating leading edge merchandising solutions. From the onset, Vanguard has led the way by developing reliable systems that perform to the rigorous standards of the retail environment. When you design and develop innovative solutions like we do at Vanguard, you’re bound to pick up some patents along the way.

vodafone
VPG Staples
sprint
samsung
metro-pcs
guitar-center
costco
Best Buy uses Vanguard Protex Global