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Dennis Smith, director of quality & safety

According to the LA times, AT&T said on Monday that wireless calls and text messages sent from the U.S. to Japan will be free for the rest of March, in light of the crisis that has resulted from Japan’s earthquake and tsunami.

A close friend of mine has a daughter teaching English in the Japanese city hit by the tsunami. She was in the hospital at the time the earthquake hit, recovering from knee surgery. There was much concern about her well being – located on the other side of the world, not knowing her condition was very troublesome.

But fortunately via wireless technology we were able to connect. She described the chaos taking place within the hospital. She was not able to get assistance within the hospital, and decided to call a friend with her cell phone – who came and got her. Quickly the two of them were able to get to safety.

We experienced firsthand the critical role wireless communications plays in disaster recovery.

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