Black Friday – Be Sure You’re Ready

Black Friday – Be Sure You’re Ready

Retailers are busy preparing for Black Friday. Traditionally, the day after the Thanksgiving holiday is the busiest shopping day of the year in the US. To coincide with this, retailers typically have several new products launching, as well as significant merchandising...
Customer Experience Success Stories? Share Them!

Customer Experience Success Stories? Share Them!

How many times have you said, “That was great customer service!”? Probably more than you think. It’s just that we rarely relish in it because we expect it. And well we should. However, we should also share that positive experience by letting companies and their people...

Vanguard Management Team Adds Three New Members

We recently added some exceptional people to our Vanguard management team: Rodney Surratt, Controller – Rodney joined Vanguard in July, and brought with him a wealth of accounting and team building acumen. Prior to joining Vanguard, he held the CFO post with SSG...
Sprint HTC Evo Breaks Sales Record

Sprint HTC Evo Breaks Sales Record

Sprint announced today that their exclusive HTC Evo set a record for the most phones ever sold in a single day. The carrier rolled out the phone to more than 1,000 store locations on Friday, June 4, with help from Vanguard. The major carrier looked to Vanguard for a...