Are Consumers Interested in Windows Phone 7 Devices?

Where the Tablet Fits In

We are all familiar with the wide variety of uses for our laptop computers. We love the convenience of having our e-mail, calendars, endless word documents and excel spreadsheets, along with our favorite tunes, and, oh don’t forget, the good old fashioned ability to...
Are Consumers Interested in Windows Phone 7 Devices?

Black Friday – Be Sure You’re Ready

Retailers are busy preparing for Black Friday. Traditionally, the day after the Thanksgiving holiday is the busiest shopping day of the year in the US. To coincide with this, retailers typically have several new products launching, as well as significant merchandising...
Are Consumers Interested in Windows Phone 7 Devices?

Smartphone Use Gaining Ground in the US

According to some recent polling and research by CNN.com, 82 percent of American adults now have a cell phone. Of those, 17 percent are smartphones. Of the multitude of features our cell phones have, text messaging is the most popular, with 57 percent of cell phone...
Customer Experience Success Stories? Share Them!

Customer Experience Success Stories? Share Them!

How many times have you said, “That was great customer service!”? Probably more than you think. It’s just that we rarely relish in it because we expect it. And well we should. However, we should also share that positive experience by letting companies and their people...